Home Innovations Spas

Affordable Relaxation With Health Benefits

By Deborah Daley

When I was a child, my family would sometimes go on what is now known as a “staycation.” We would book a hotel room for the weekend to use their pool, hot tub, and spa. Imagine being able to truly stay home for a spa staycation. It’s possible, with the products and services offered by Home Innovations Spas. The company itself has been around since 1990 as a trusted name in the hot tub, cold plunge, and swim spa industry. The group serves Nebraska, Kansas, Iowa, Missouri, and beyond, and is committed to providing a customer-centric approach, ensuring that you receive exceptional support.

The family-owned business was purchased by Karen Barr and her husband Erin in 2024. Karen handles the administrative aspects of the firm, and Erin does the sales and service side. “Erin and I were in the restaurant business for over 30 years,” Karen says. “We were ready for a change, and our friends, Paul and Deb, were ready to retire and sell Home Innovations Spas. We saw that they had a great team and an awesome reputation, and our vision for the business aligned with theirs. We sold our restaurants and purchased Home Innovations on January 1st, 2024.”

The couple’s experience in customer service has been a real asset. They realize that purchasing their products is a lifetime commitment and they strive to make their clients happy.

“Total customer and employee satisfaction is our number-one goal,” Karen shares. “We are dedicated to enhancing your lifestyle by providing the ultimate relaxation experience with our premium products and knowledgeable team. Our products not only provide relief from pain but improve health and increase family time in the comfort of your own home. As we continue to grow and innovate, we remain resolute in offering you cutting-edge hydrotherapy solutions and support.”

The company offers a wide variety of in-home luxury spas, hot tubs, saunas and cold plunge tubs, as well as expert assistance to help you find the best fit (plus free delivery and set-up!). All their hot tubs and spas are made in the United States. Home Innovations Spas also provides maintenance and warranty service, water care items, and chemicals at their retail stores, along with accessories such as steps, pillows, and covers.

“We ensure a seamless process, from when you contact us to when you start enjoying the benefits of your new spa or tub,” Karen says. “We have recently added cold plunge tubs (Chilly GOAT by Master Spas) and infrared heat saunas (Sweaty GOAT by Master Spas), both endorsed by Michael Phelps, to our product line.” They offer their products from two showrooms—in Omaha at 138th and Industrial Road, and in Lincoln, at 20th and Nebraska Parkway. They also attend home shows, host spa expos, and are proud sponsors of the Nebraska State Fair.

“Our delivery, sales, and service team are the best in the market,” Karen asserts. “They are knowledgeable about every aspect of our business. Everyone works as a team to be sure our customers are getting exactly the spa they want.”

Sharing that feeling of customer satisfaction is Tammy Partsch. “I’ve known Karen for many years, both on a personal and professional level. When she announced that they were going to be diving into this new business adventure, I was excited. We’ve wanted a hot tub for years, and I knew that if we finally pulled the trigger, working with Karen and Erin was going to be so easy and seamless. I was right!”

“They asked us a lot of thought-provoking questions about our planned usage, space constraints, and future goals,” Tammy continues. “It helped us narrow down our choice. Then, they gave us a great lead on financing and, since we had to add on to our patio before the installation, were incredibly patient as we struggled to link up our concrete guy with a good weather day. In Nebraska, that’s not always easy!”

“When the day finally came for the hot tub installation, I was impressed with the care they took not only in making sure the hot tub was placed perfectly on the pad but also in the care they showed to our surrounding gardens. In the six months that we’ve had our hot tub, they have never failed to respond almost immediately to my maintenance questions or chemical refill requests. It’s that kind of customer service that is going to make or break a small business in today’s world of online options.”

Both Home Innovations Spas showrooms are open Monday through Friday, 10:00 a.m. - 6:00 p.m., and Saturday, from 10:00 a.m. - 4:00 p.m. (You can make an after-hours appointment, if needed.) Call them at 800-899-8827 or visit their website at spasonline.com for more information.

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